by Chatsworth Consulting Group | Dec 8, 2020 | Communication
“Hear the other side.” ~St. Augustine The other day we were leading a program on Change Management and one of the participants described listening, and the errors that occur in listening, brilliantly. “I’m either thinking through what I’m going to say in response,” he...
by Robyn McLeod | Nov 19, 2020 | Communication
There are a couple of people in my life who like to complain – a lot. I won’t name names but, suffice it to say, they are people whom I care about and I want to be there for them. The constant complaining is a problem though. It’s so bad at times that I can put my...
by Chatsworth Consulting Group | Nov 10, 2020 | Self-Care
“Time spent laughing is time spent with the Gods.” ~Confucius Honestly, I believe we can never spend enough time laughing. Laughter eases tough situations, lightens burdens, and improves relationships. It allows us to step out of our own perspective and to see the...
by Robyn McLeod | Oct 22, 2020 | Communication
In my town there is a drawbridge that is often under repair. When it is being worked on and the spans are in the upright position, is the bridge open or is it closed? Some people will say it’s open because they see the spans up and open for boats to go through. Others...
by Chatsworth Consulting Group | Aug 18, 2020 | Thoughtful Leadership
“To handle yourself, use your head; to handle others, use your heart.” ~Eleanor Roosevelt Obviously a much-heralded leadership competency is Emotional Intelligence. Especially now. With everything so uncertain and so many of us so triggered, I need to be...
