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Five things NOT to do in a conflict at work

Five things NOT to do in a conflict at work

by Robyn McLeod | Nov 21, 2019 | Conflict Management

It’s inevitable. You’re going to have conflicts at work. Most of the time they are minor issues – differences of opinion, low stakes disagreements, and misunderstandings. But there are times when the conflicts are significant. It may be that there is a lot at stake....
Do you understand well enough?

Do you understand well enough?

by Chatsworth Consulting Group | Nov 22, 2016 | Communication

“If you can’t explain it simply, you don’t understand it well enough.” ~Albert Einstein Have you ever sat in a meeting, really trying to listen, but at the end you felt you had no sense of what was discussed or decided? You didn’t know...
How to take in feedback you really don’t want to hear

How to take in feedback you really don’t want to hear

by Lisa Kohn | Sep 22, 2016 | Personal growth

I recently received very tough feedback. Very tough unsolicited feedback, I might add. It wasn’t fun. I had known that something had gone wrong in a meeting a few weeks prior. I worried that my drive to action during the meeting hadn’t necessarily helped...
Five ways to make your email time more effective

Five ways to make your email time more effective

by Lisa Kohn | Sep 8, 2016 | Communication

It’s been happening more and more. I get email responses from clients, from colleagues, from friends, and it’s clear that they haven’t actually read the email they’re responding to. They don’t answer the questions I’ve asked. They...

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