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How to avoid misunderstandings at work – and get on the same page

How to avoid misunderstandings at work – and get on the same page

by Robyn McLeod | Apr 4, 2024 | Communication

On a recent coaching call, my client talked about one of his direct reports needing to be more strategic. He was frustrated and felt that this person just didn’t have what it takes to be successful in their role long term. I asked him how he defined “strategic” and...
Five ways to make your email time more effective

Five ways to make your email time more effective

by Lisa Kohn | Jan 25, 2024 | Communication

It’s been happening more and more. I get email responses from clients, from colleagues, from friends, and it’s clear that they haven’t actually read the email they’re responding to. They don’t answer the questions I’ve asked. They...
How to take in feedback you really don’t want to hear

How to take in feedback you really don’t want to hear

by Lisa Kohn | Oct 5, 2023 | Personal growth

I recently received very tough feedback. Very tough unsolicited feedback, I might add. It wasn’t fun. I had known that something had gone wrong in a meeting a few weeks prior. I worried that my drive to action during the meeting hadn’t necessarily helped...
It’s not your fault you misunderstand me, it’s mine

It’s not your fault you misunderstand me, it’s mine

by Chatsworth Consulting Group | Sep 26, 2023 | Communication

“It is impossible to speak in such a way that you cannot be misunderstood.” ~Karl Popper “But I clearly told them what I needed from them,” my client said the other day. “I can’t believe they didn’t listen.” How often have you heard someone share something like this...
Five ways to make your email time more effective

Five ways to make your email time more effective

by Lisa Kohn | Sep 7, 2023 | Communication

It’s been happening more and more. I get email responses from clients, from colleagues, from friends, and it’s clear that they haven’t actually read the email they’re responding to. They don’t answer the questions I’ve asked. They...
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  • How to avoid misunderstandings at work – and get on the same page
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