by Robyn McLeod | Mar 26, 2026 | Communication
On a recent coaching call, my client talked about one of his direct reports needing to be more strategic. He was frustrated and felt that this person just didn’t have what it takes to be successful in their role long term. I asked him how he defined “strategic” and...
by Robyn McLeod | Mar 12, 2026 | Conflict Management
It’s inevitable. You’re going to have conflicts at work. Most of the time they are minor issues – differences of opinion, low stakes disagreements, and misunderstandings. But there are times when the conflicts are significant. It may be that there is a lot at stake....
by Robyn McLeod | Apr 4, 2024 | Communication
On a recent coaching call, my client talked about one of his direct reports needing to be more strategic. He was frustrated and felt that this person just didn’t have what it takes to be successful in their role long term. I asked him how he defined “strategic” and...
by Lisa Kohn | Jan 25, 2024 | Communication
It’s been happening more and more. I get email responses from clients, from colleagues, from friends, and it’s clear that they haven’t actually read the email they’re responding to. They don’t answer the questions I’ve asked. They...
by Lisa Kohn | Oct 5, 2023 | Personal growth
I recently received very tough feedback. Very tough unsolicited feedback, I might add. It wasn’t fun. I had known that something had gone wrong in a meeting a few weeks prior. I worried that my drive to action during the meeting hadn’t necessarily helped...