by Lisa Kohn | Oct 5, 2023 | Personal growth
I recently received very tough feedback. Very tough unsolicited feedback, I might add. It wasn’t fun. I had known that something had gone wrong in a meeting a few weeks prior. I worried that my drive to action during the meeting hadn’t necessarily helped...
by Chatsworth Consulting Group | Sep 26, 2023 | Communication
“It is impossible to speak in such a way that you cannot be misunderstood.” ~Karl Popper “But I clearly told them what I needed from them,” my client said the other day. “I can’t believe they didn’t listen.” How often have you heard someone share something like this...
by Lisa Kohn | Sep 7, 2023 | Communication
It’s been happening more and more. I get email responses from clients, from colleagues, from friends, and it’s clear that they haven’t actually read the email they’re responding to. They don’t answer the questions I’ve asked. They...
by Robyn McLeod | Nov 21, 2019 | Conflict Management
It’s inevitable. You’re going to have conflicts at work. Most of the time they are minor issues – differences of opinion, low stakes disagreements, and misunderstandings. But there are times when the conflicts are significant. It may be that there is a lot at stake....
by Chatsworth Consulting Group | Nov 22, 2016 | Communication
“If you can’t explain it simply, you don’t understand it well enough.” ~Albert Einstein Have you ever sat in a meeting, really trying to listen, but at the end you felt you had no sense of what was discussed or decided? You didn’t know...