by Chatsworth Consulting Group | Mar 11, 2013 | Communication
“Expect nothing. Live frugally on surprise.” ~Alice Walker Years ago I read an article. They asked couples who were married for longer periods of time to share their secrets for success. “Lowered expectations” was the most common response. I can’t...
by Robyn McLeod | Dec 20, 2012 | Management Skills
First managerial roles can be so exciting and so challenging. Most of us are thrown into jobs managing others because we were really great at doing the job at hand – without any direct reports. Suddenly we are given the management reins and expected to smoothly and...
by Chatsworth Consulting Group | Aug 6, 2012 | Team Development
“See everything; overlook a great deal; correct a little.” ~Pope John XXIII We were brought into an organization recently because a manager felt that her team was doing everything “wrong.” She had a long list of their errors – in behavior, in...
by Robyn McLeod | Aug 2, 2012 | Management Skills
Recently a friend described her work situation at a nonprofit. Her manager has been in the role for one year and is planning the group’s project schedule for the year ahead. The past year has been a difficult one with a tremendous amount of work for a team of only...
by Robyn McLeod | Feb 23, 2012 | Management Skills
Years ago a very nervous nurse walked into the examination room to administer my son’s vaccines. “Please hold your son in your lap,” she said anxiously. “Wrap your legs around his, hold his wrist, and keep his arm very still.” Jason was...
