by Chatsworth Consulting Group | May 11, 2021 | Awareness
“The greatest gift you can give another is the purity of your attention.” ~Richard Moss Do you remember your best boss? Your favorite teacher? I’m sure you remember your best friend growing up? What do these three likely have in common? My guess is all three probably...
by Chatsworth Consulting Group | Apr 27, 2021 | Communication
“I know you believe you understand what you think I said, but I’m not sure you realize, that what you heard, isn’t what I meant.” ~Unknown This is one of my favorite quotes, even though I don’t know where it’s from. It captures the futility of communication better...
by Lisa Kohn | Dec 10, 2020 | Thoughtful Leadership
We have a saying in my house. Or at least I do. “That’s right, I was done talking,” I share when someone interrupts me. “I wasn’t just taking a breath.” Why is it that we, or at least many of us, feel the need to jump in with our thoughts and comments before the...
by Chatsworth Consulting Group | Dec 8, 2020 | Communication
“Hear the other side.” ~St. Augustine The other day we were leading a program on Change Management and one of the participants described listening, and the errors that occur in listening, brilliantly. “I’m either thinking through what I’m going to say in response,” he...
by Chatsworth Consulting Group | Sep 29, 2020 | Communication
“Most people do not listen with the intent to understand; they listen with the intent to reply.” ~Stephen Covey No matter what topic we’re brought in to teach when we’re with a client, we nearly always end up talking about communication. It could be authentic...
