Are you truly listening?

Are you truly listening?

“Genuine listening means suspending memory, desire and judgment – and, for a moment at least, existing for the other person.” ~Michael P. Nichols The other day I was ‘listening’ to my colleague. We were in the midst of a heated discussion, and it was her...
Soft skills have hard-core results

Soft skills have hard-core results

Many years ago a client stopped to chat with us at the end of a leadership program for his company. “You know,” he shared, “What you offer here is the soft stuff. It’s simple, but it’s not easy.” I’ve been repeating his words for years, as I’ve never heard anyone...