No is a complete sentence

No is a complete sentence

Why is “no” such a difficult thing to say? We’re great at it when we’re two. “No” seems to be our favorite word at that age (at least it was for my kids). But somewhere along the line we forget that ability; we forget the word....
Can bad bosses be saved?

Can bad bosses be saved?

Often we assume poor leaders and bad bosses are hopelessly stuck in their worst behaviors. Yet a recent post, Bad Leaders Can Change Their Spots, at HBR.org shares research that shows that, with clear developmental focus, the lowest-rated leaders can show significant...
Is your star performer a bucket-kicker?

Is your star performer a bucket-kicker?

My mother-in-law had a saying about people who could be really great and then would do something that totally negated the good that they did. “He’s like a cow that gives a good bucket of milk – and then kicks it over,” she would say. I dubbed...
How to handle in-fighting on your team

How to handle in-fighting on your team

When I resigned my job as a general manager, the hardest part was leaving a great team of people who exceeded their goals and worked well together. But it was not always that way. When I took on the role, I quickly learned that the managers who reported to me were far...
Five key reasons you must learn to trust yourself

Five key reasons you must learn to trust yourself

I’ve noticed a crisis recently, a crisis of trust. I’ve noticed how seldom and little many of us trust ourselves. I’ve noticed it with many of my clients. They have an inkling, a sense of a choice that is best for them or their team, but instead of...