Our brains are built for bias and how to overcome it

Our brains are built for bias and how to overcome it

A few years ago, I was observing a meeting that one of my clients was having with his direct report. I listened to their conversation, heard the direct report share a seemingly simple story of the way he had handled an issue, and watched my client react with anger…to...
You don’t have to be an extrovert to be a leader

You don’t have to be an extrovert to be a leader

Recently many of my clients have been introverts. I can tell because, as they share with me that they need to speak up in meetings more, that they need to get their voice in the fray, they then invariably say something like, “But all those people are just talking...