by Chatsworth Consulting Group | Sep 29, 2020 | Communication
“Most people do not listen with the intent to understand; they listen with the intent to reply.” ~Stephen Covey No matter what topic we’re brought in to teach when we’re with a client, we nearly always end up talking about communication. It could be authentic...
by Robyn McLeod | Oct 24, 2019 | Thoughtful Leadership
Let’s set the record straight about delegating. Yes, it takes time. Yes, it is not one size fits all. Yes, it would be “easier” to do it yourself. Yes, there is an actual right way to do it. And, yes, many of your team think you should do it more often. So, given...
by Chatsworth Consulting Group | Jun 25, 2019 | Thoughtful Leadership
“A good leader is a person who takes a little more than their share of the blame and a little less than their share of the credit.” ~Arnold H. Glasow It seems simple, take a little more than your share of the blame and a little less than your share of the credit. It...
by Chatsworth Consulting Group | Apr 9, 2019 | Management Skills
“There are two things the people want more than sex and money – recognition and praise.” ~Mary Kay Ash “Money makes the world go around” is a song from Cabaret, but this quote tells us differently. My experience with a multitude of clients agrees with Mary Kay. People...
by Robyn McLeod | Apr 4, 2019 | Team Development
I often hear leaders express frustration when they get negative feedback from their team. “Why am I just now hearing this?” they may ask. “I don’t understand where this is coming from,” they lament. They are often caught off-guard or...