by Chatsworth Consulting Group | Dec 27, 2022 | Communication
“Never miss a good chance to shut up.” ~Will Rogers The other day I walked away from a conversation with a refrain echoing in my head. It used to be more common for me, but I’ve been working on it – hard. Unfortunately yesterday I slipped into old behavior, and I was...
by Chatsworth Consulting Group | Nov 29, 2022 | Thoughtful Leadership
“A word of encouragement during a failure is worth more than an hour of praise after success.” ~Anonymous We coach and teach clients to offer more praise, to provide more positive feedback, and to catch people doing things right. All of these are important and...
by Robyn McLeod | Oct 6, 2022 | Team Development
I know two people who are actively looking for a new job. They show up at work each day, slog through their daily tasks, and take solace in the fact that they will be out the door within a few months. They are both highly regarded in their respective organizations,...
by Robyn McLeod | Jun 16, 2022 | Team Development
I often hear leaders express frustration when they get negative feedback from their team. “Why am I just now hearing this?” they may ask. “I don’t understand where this is coming from,” they lament. They are often caught off-guard or...
by Chatsworth Consulting Group | Nov 9, 2021 | Communication
“Anyone can be accurate and even profound, but it is hard work to make a criticism charming.” ~H.L. Mencken If the primary goal of feedback is to help, and motivate, someone to change their behavior, it seems to me that the secondary goal of feedback is to...