It’s time to have THAT conversation. In fact, it is probably long overdue. It could be a conversation that you are looking forward to, a job interview perhaps. And it also might be one that you are dreading, like a »

I often hear leaders express frustration when they get negative feedback from their team. “Why am I just now hearing this?” they may ask. “I don’t understand where this is coming from,” they lament. They are often caught off-guard or »

Recently on the way home from school my daughter recounted an incident where a classmate hit another student, and then said that it was a reflex to having her hair touched. My daughter shared that this “reflex” was out of »

“Anyone can be accurate and even profound, but it is hard work to make a criticism charming.”

~H.L. Mencken

If the primary goal of feedback is to help, and motivate, someone to change their behavior, it seems to »

I know two people who are actively looking for a new job. They show up at work each day, slog through their daily tasks, and take solace in the fact that they will be out the door within a few »