by Lisa Kohn | Jun 19, 2025 | Team Development
I was having a recent conversation with a dear friend who is the QUEEN of Customer Experience (CX to those in the know) – Stacy Sherman of Doing CX Right. We were having a serious mind meld about how Employee Experience (EE) is just as important as CX. One of our...
by Lisa Kohn | Jun 6, 2024 | Self-Care
I was on a coaching call with a client the other day. He was telling me how depleted he had been feeling. Well, actually, first he was telling me how he didn’t seem to have the necessary brain power for the strategic conversations he needed to have and how he also...
by Chatsworth Consulting Group | Mar 19, 2024 | Awareness
“Our greatness lies not so much in our being able to remake the world as in being able to remake ourselves.” ~Gandhi We are fortunate to partner with many leaders as their Executive Coaches. Bearing witness to our clients’ deepening self-awareness and growth is a gift...
by Robyn McLeod | May 12, 2022 | Awareness
A headline caught my eye this week – Too much engagement can lead to burnout, researchers say. I was intrigued. Employee engagement is nearly always talked about as a very good thing, something that all organizations strive for. When employees are engaged,...
by Lisa Kohn | Apr 11, 2019 | Management Skills
Recent research by Gallup shows that companies fail to hire the right person for a managerial position 82% of the time. That’s scary. “People don’t leave jobs, they leave managers.” This is what people say, and what we’ve seen in our years of experience. So if people...