by Lisa Kohn | Sep 8, 2016 | Communication
It’s been happening more and more. I get email responses from clients, from colleagues, from friends, and it’s clear that they haven’t actually read the email they’re responding to. They don’t answer the questions I’ve asked. They...
by Robyn McLeod | Dec 3, 2010 | Communication
Yesterday I was nearly bowled over by a man texting as he walked down a busy street in Manhattan. I hope he looked up long enough to stop at the light at the next corner. I was angry, and yet I also had to admit that I too have looked at messages on my Blackberry...
