by Robyn McLeod | Oct 7, 2021 | Communication
Every conversation is an opportunity to build a relationship or damage one. This is a point we often share in our leadership programs and a principle that comes up with most coaching clients as well. Many of us spend a large portion of our day speaking with other...
by Robyn McLeod | Sep 16, 2021 | Communication
In my town there is a drawbridge that is often under repair. When it is being worked on and the spans are in the upright position, is the bridge open or is it closed? Some people will say it’s open because they see the spans up and open for boats to go through. Others...
by Robyn McLeod | Nov 19, 2020 | Communication
There are a couple of people in my life who like to complain – a lot. I won’t name names but, suffice it to say, they are people whom I care about and I want to be there for them. The constant complaining is a problem though. It’s so bad at times that I can put my...
by Robyn McLeod | Oct 22, 2020 | Communication
In my town there is a drawbridge that is often under repair. When it is being worked on and the spans are in the upright position, is the bridge open or is it closed? Some people will say it’s open because they see the spans up and open for boats to go through. Others...
by Robyn McLeod | Mar 12, 2020 | Communication
Today I had a conversation with someone I have not spoken to in over 15 years. She was a friend who became an ex-friend after a perceived slight. I didn’t fully understand what I did so many years ago, but I moved on and gave up trying to make amends. So I was...
