by Robyn McLeod | Nov 19, 2020 | Communication
There are a couple of people in my life who like to complain – a lot. I won’t name names but, suffice it to say, they are people whom I care about and I want to be there for them. The constant complaining is a problem though. It’s so bad at times that I can put my...
by Robyn McLeod | Oct 22, 2020 | Communication
In my town there is a drawbridge that is often under repair. When it is being worked on and the spans are in the upright position, is the bridge open or is it closed? Some people will say it’s open because they see the spans up and open for boats to go through. Others...
by Robyn McLeod | Mar 12, 2020 | Communication
Today I had a conversation with someone I have not spoken to in over 15 years. She was a friend who became an ex-friend after a perceived slight. I didn’t fully understand what I did so many years ago, but I moved on and gave up trying to make amends. So I was...
by Chatsworth Consulting Group | Mar 10, 2020 | Communication
“Most communication resembles a Ping-Pong game in which people are merely preparing to slam their next point across; but pausing to understand differing points of view and associated feelings can turn apparent opponents into true members of the same team.” ~Cliff...
by Robyn McLeod | Dec 19, 2019 | Change
One topic that seems to be universal among my coaching clients is change – restructuring, system rollouts, new initiatives, leadership shifts, and more. Generally, the first question that is asked is “How do we implement this?” That is the wrong question and one that...
