by Chatsworth Consulting Group | Feb 5, 2019 | Conflict Management
“There is only one way to avoid criticism: Do nothing, say nothing, and be nothing.” ~Aristotle A client was telling me today about a difficulty she was having with a leader at her company. “He always comes in looking for what’s wrong,” she said, “I hate...
by Chatsworth Consulting Group | Jan 29, 2019 | Conflict Management
“When all think alike, no one thinks very much.” ~Walter Lippman One of my clients was complaining about her work team during our session. I usually don’t let my clients complain for very long, as I’ve found that it never really accomplishes very much, but this time I...
by Chatsworth Consulting Group | May 11, 2015 | Communication
“Don’t raise your voice, improve your argument.” ~Anonymous Whenever we teach communication skills, we call out what Americans often do when they travel outside the US and people don’t understand them. They shout. Louder and louder. In English....
by Chatsworth Consulting Group | Dec 30, 2013 | Conflict Management
“When all think alike, no one thinks very much.” ~Walter Lippman One of my clients was complaining about her work team during our session. I usually don’t let my clients complain for very long, as I’ve found that it never really accomplishes very much, but this time I...
