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How long will you tolerate that bad work relationship?  Five questions to turn it around today

How long will you tolerate that bad work relationship? Five questions to turn it around today

by Robyn McLeod | May 26, 2022 | Conflict Management

Difficult work relationships are one of the most common reasons people are unhappy at work or looking to move on to new jobs. They may endure months or years of uncomfortable and stressful encounters – bosses who micromanage, direct reports who have bad attitudes, or...
Getting on the same page when words and meanings differ

Getting on the same page when words and meanings differ

by Robyn McLeod | Sep 16, 2021 | Communication

In my town there is a drawbridge that is often under repair. When it is being worked on and the spans are in the upright position, is the bridge open or is it closed? Some people will say it’s open because they see the spans up and open for boats to go through. Others...
Why tough conversations are so tough to have – and what to do about it

Why tough conversations are so tough to have – and what to do about it

by Lisa Kohn | Aug 26, 2021 | Communication

I think it’s something we all have in common. There are simply some conversations we don’t want to or don’t know how to have, and so we either avoid the conversations (or the person/people we should be having the conversations with), plunge into the conversations...
The best (and Thoughtful) way to deal with a constant complainer

The best (and Thoughtful) way to deal with a constant complainer

by Robyn McLeod | Nov 19, 2020 | Communication

There are a couple of people in my life who like to complain – a lot. I won’t name names but, suffice it to say, they are people whom I care about and I want to be there for them. The constant complaining is a problem though. It’s so bad at times that I can put my...
Getting on the same page when words and meanings differ

Getting on the same page when words and meanings differ

by Robyn McLeod | Oct 22, 2020 | Communication

In my town there is a drawbridge that is often under repair. When it is being worked on and the spans are in the upright position, is the bridge open or is it closed? Some people will say it’s open because they see the spans up and open for boats to go through. Others...
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