by Robyn McLeod | Jun 6, 2013 | Communication
This is the time of year when many of us have the pleasure or the pain of listening to commencement speeches. There is something about a podium, microphone, and captive audience of thousands that makes some people feel that their words are the most profound ever. We...
by Robyn McLeod | Dec 20, 2012 | Management Skills
First managerial roles can be so exciting and so challenging. Most of us are thrown into jobs managing others because we were really great at doing the job at hand – without any direct reports. Suddenly we are given the management reins and expected to smoothly and...
by Robyn McLeod | Oct 11, 2012 | Thoughtful Leadership
As a new mid-level executive, I felt somewhat distanced from the front-line work of my customer service team and relied heavily on my management team to keep abreast of day-to-day operations – as it should be. When results began to dip, however, I found that the...
