by Chatsworth Consulting Group | Apr 27, 2021 | Communication
“I know you believe you understand what you think I said, but I’m not sure you realize, that what you heard, isn’t what I meant.” ~Unknown This is one of my favorite quotes, even though I don’t know where it’s from. It captures the futility of communication better...
by Robyn McLeod | Mar 11, 2021 | Team Development
Engineering doesn’t see eye to eye with Marketing. Servicing butts heads with Sales. Divisions fight over budget dollars and headcount. No matter the context, silos within an organization get in the way of speed, superior customer service, and growth. But it doesn’t...
by Robyn McLeod | Aug 10, 2017 | Team Development
When I resigned my job as a general manager, the hardest part was leaving a great team of people who exceeded their goals and worked well together. But it was not always that way. When I took on the role, I quickly learned that the managers who reported to me were far...
by Robyn McLeod | Dec 15, 2016 | Team Development
Yesterday we said farewell to Ella, our exchange student from Australia. Her visit with us was a whirlwind with several trips into New York City to see the sights and soak up the liveliness of the New York holiday scene. But the time I enjoyed most was sitting around...
by Robyn McLeod | Sep 29, 2016 | Team Development
When I resigned my job as a general manager, the hardest part was leaving a great team of people who exceeded their goals and worked well together. But it was not always that way. When I took on the role, I quickly learned that the managers who reported to me were far...
