by Chatsworth Consulting Group | Aug 29, 2024 | Communication
As parents we can be very focused on teaching our children manners and appropriate behaviors – choosing the right words, using our “inside” voices, sharing, being kind to others. But somewhere along the way we forget that those very behaviors we are...
by Lisa Kohn | Feb 15, 2024 | Management Skills
Feedback is something we all hate to do. I teach this stuff and yet I sometimes cringe at having to deliver constructive feedback (we consultants and coaches call it “constructive” or “developmental” instead of “negative”), and I...
by Robyn McLeod | Aug 3, 2023 | Thoughtful Leadership
One of the hardest things to deal with at work is the tough conversation that you know you need to have. Whether it’s an employee who is performing poorly, a colleague who is creating a toxic environment, or a peer who consistently undermines you, for most of...
by Lisa Kohn | Feb 17, 2022 | Personal growth
Many years ago a client stopped to chat with us at the end of a leadership program for his company. “You know,” he shared, “What you offer here is the soft stuff. It’s simple, but it’s not easy.” I’ve been repeating his words for years, as I’ve never heard anyone...
by Robyn McLeod | Nov 4, 2021 | Thoughtful Leadership
Recently on the way home from school my daughter recounted an incident where a classmate hit another student, and then said that it was a reflex to having her hair touched. My daughter shared that this “reflex” was out of her classmate’s control and...
