Do you have a revolving door?

Do you have a revolving door?

Does this sound familiar? You interview a slate of candidates to recruit just the right person for your new manager role. After several rounds of interviews and callbacks, you hire Jim for the job. Jim shows up the first day and it is wonderful. Jim is excited and...
Keep your star employee from jumping ship

Keep your star employee from jumping ship

I know two people who are actively looking for a new job. They show up at work each day, slog through their daily tasks, and take solace in the fact that they will be out the door within a few months. They are both highly regarded in their respective organizations,...
How to handle in-fighting on your team

How to handle in-fighting on your team

When I resigned my job as a general manager, the hardest part was leaving a great team of people who exceeded their goals and worked well together. But it was not always that way. When I took on the role, I quickly learned that the managers who reported to me were far...