How to mend a broken work relationship

How to mend a broken work relationship

Recently a client (we’ll call her Sue) shared her frustration following a conversation she had with a colleague. The discussion seemed pretty benign to me, so I asked Sue why she had such strong feelings about it. She then gave me the back story of an earlier...
Five ways to set your employees up to fail

Five ways to set your employees up to fail

We unfortunately set people up to fail all the time. We may have the best intentions, and we may think we’re setting our reports up to succeed, but we may be making things more difficult for them. We may not be giving them the resources and support they need, or we...
Do you have a revolving door?

Do you have a revolving door?

Does this sound familiar? You interview a slate of candidates to recruit just the right person for your new manager role. After several rounds of interviews and callbacks, you hire Jim for the job. Jim shows up the first day and it is wonderful. Jim is excited and...