by Robyn McLeod | Feb 28, 2019 | Management Skills
Today I reviewed 360 feedback with a client who is an emerging leader, and I was impressed with the scores he received for his level of integrity, trust, and customer focus. As we talked about the ways in which he cultivated the skills and behaviors that were...
by Lisa Kohn | Feb 14, 2019 | Management Skills
I often counsel my clients to make themselves dispensable. They often question me when I suggest that, but I mean it. Part of a leader’s or manager’s role is to make sure that their team can survive without them – to manage themselves out of the picture. Now, you...
by Robyn McLeod | Nov 15, 2018 | Management Skills
I’ve written about my “bad boss” experiences in the past – my very first supervisor who had me running errands and doing other menial tasks, another boss who micro-managed every aspect of my work, and one who took any upward feedback very, very badly. Truth is, we...
by Robyn McLeod | Sep 20, 2018 | Management Skills
Ever sit in a meeting and wonder to yourself, “Why are we talking about this?” “When is he going to shut up so I can get back to my real work?” or “Is this really the best use of my time?” Often the workday is filled with back-to-back meetings. You go from conference...
by Chatsworth Consulting Group | Sep 18, 2018 | Management Skills
“Begin to listen to what you say. Say only what you want to become true for you.” ~Louise Hay The other day I was talking with a client, and my client was complaining about someone with whom he worked. “He’s such an idiot,” my client shared, over and over. “He just...
by Lisa Kohn | Feb 1, 2018 | Management Skills
None of us has enough time for everything. I hear it from my colleagues. I see it in my clients. I watch strangers taking every “free” moment – as they wait in line, watch their kid’s baseball game, and unfortunately sometimes interact with others –...