by Chatsworth Consulting Group | Sep 17, 2019 | Management Skills
“Great Spirit, help me never to judge another until I have walked in his moccasins.” ~Sioux Indian Prayer “I would never do it that way,” we think when we see someone on our staff take a wrong stab at a problem. “What are they thinking?” we wonder, as we watch them...
by Robyn McLeod | Jul 18, 2019 | Management Skills
When you hear office politics, you want to cringe. The term conjures up images of managers playing favorites, back-room deals taking place, co-workers backstabbing each other, and secrets being kept from all but the innermost circle. But in reality, even the most...
by Robyn McLeod | Jun 6, 2019 | Management Skills
Do you tend to do things yourself rather than delegating tasks to others? Do you prefer that work is done the way you like it done rather than letting others find their own way of doing things? Is it a rare occurrence that documents and reports submitted for your...
by Lisa Kohn | Apr 11, 2019 | Management Skills
Recent research by Gallup shows that companies fail to hire the right person for a managerial position 82% of the time. That’s scary. “People don’t leave jobs, they leave managers.” This is what people say, and what we’ve seen in our years of experience. So if people...
by Chatsworth Consulting Group | Apr 9, 2019 | Management Skills
“There are two things the people want more than sex and money – recognition and praise.” ~Mary Kay Ash “Money makes the world go around” is a song from Cabaret, but this quote tells us differently. My experience with a multitude of clients agrees with Mary Kay. People...
by Robyn McLeod | Feb 28, 2019 | Management Skills
Today I reviewed 360 feedback with a client who is an emerging leader, and I was impressed with the scores he received for his level of integrity, trust, and customer focus. As we talked about the ways in which he cultivated the skills and behaviors that were...
