by Chatsworth Consulting Group | Oct 10, 2017 | Conflict Management
“Speak when you are angry, and you will make the best speech you will ever regret.” ~ Ambrose Bierce My passion and intensity is part of what defines me. It makes me me. And it makes me proud. Yet it sometimes gets in my way. Because some of my most passionate moments...
by Lisa Kohn | Sep 28, 2017 | Conflict Management
From the moment we wake up, we can be – and often are – in conflict with others. With our family members over how the day will go, with team members about the best next step on a project, with our manager over how to implement a new process, with colleagues about...
by Lisa Kohn | Jul 20, 2017 | Conflict Management
It was not the first time my son said “No” to my “Yes” that day. It felt like the umpteenth, even if it was maybe only the third. I felt like I was slogging through sludge to get anywhere with him, to get anything done. And so I stopped....
by Chatsworth Consulting Group | Jun 20, 2017 | Conflict Management
“By yielding you may obtain victory.” ~Ovid Just the other day I was about to tear my hair out because of my 3-year old son. All I needed to do was get out the door to run a few errands. And I swear, when I have an agenda, something I need to get done, it’s like...
by Chatsworth Consulting Group | Apr 25, 2017 | Conflict Management
“We are not retreating – we are advancing in another direction.” ~Douglas MacArthur We recently had a disagreement with a vendor we hired to help us with our business. Our first impulse was to argue for “our money’s worth” and demand that we get what we...
by Chatsworth Consulting Group | Oct 31, 2016 | Conflict Management
“Things work out best for those who make the best of how things work out.” ~John Wooden The other day a client was sharing with me his frustration. He was part of launching a new company, and things weren’t going as planned. “We’re not...