by Chatsworth Consulting Group | Oct 27, 2020 | Conflict Management
“An apology is the superglue of life. It can fix just about anything.” ~Lynn Johnston The other day a client was telling me about a relationship with her colleague that was, in her words, broken beyond repair. The two of them had been close, or at least close enough....
by Chatsworth Consulting Group | Jan 7, 2020 | Conflict Management
“It takes two to quarrel, but only one to end it.” ~Spanish Proverb The other day I was talking with a client and she could not stop talking about her colleague with whom she was “in battle.” Apparently they had been working together on a project and they had...
by Robyn McLeod | Nov 21, 2019 | Conflict Management
It’s inevitable. You’re going to have conflicts at work. Most of the time they are minor issues – differences of opinion, low stakes disagreements, and misunderstandings. But there are times when the conflicts are significant. It may be that there is a lot at stake....
by Chatsworth Consulting Group | Feb 5, 2019 | Conflict Management
“There is only one way to avoid criticism: Do nothing, say nothing, and be nothing.” ~Aristotle A client was telling me today about a difficulty she was having with a leader at her company. “He always comes in looking for what’s wrong,” she said, “I hate...
by Chatsworth Consulting Group | Jan 29, 2019 | Conflict Management
“When all think alike, no one thinks very much.” ~Walter Lippman One of my clients was complaining about her work team during our session. I usually don’t let my clients complain for very long, as I’ve found that it never really accomplishes very much, but this time I...
by Lisa Kohn | Apr 26, 2018 | Conflict Management
We were with a client last week, facilitating a module of our multi-day leadership program. This month’s session was about conflict and difficult conversations. We asked, as always, about the positives and negatives of conflict. The group offered many more...
