by Robyn McLeod | Oct 22, 2020 | Communication
In my town there is a drawbridge that is often under repair. When it is being worked on and the spans are in the upright position, is the bridge open or is it closed? Some people will say it’s open because they see the spans up and open for boats to go through. Others...
by Chatsworth Consulting Group | Sep 29, 2020 | Communication
“Most people do not listen with the intent to understand; they listen with the intent to reply.” ~Stephen Covey No matter what topic we’re brought in to teach when we’re with a client, we nearly always end up talking about communication. It could be authentic...
by Lisa Kohn | Jul 30, 2020 | Communication
I think it’s something we all have in common. There are simply some conversations we don’t want to or don’t know how to have, and so we either avoid the conversations (or the person/people we should be having the conversations with), plunge into the conversations...
by Chatsworth Consulting Group | Jun 9, 2020 | Communication
We appreciate the positive and supportive outreach from our Black Lives Matter post. Many of you want to take action. Many of you want to see change happen. Many of you want to listen and understand more. This earlier post from our blog about the need for more...
by Robyn McLeod | Mar 12, 2020 | Communication
Today I had a conversation with someone I have not spoken to in over 15 years. She was a friend who became an ex-friend after a perceived slight. I didn’t fully understand what I did so many years ago, but I moved on and gave up trying to make amends. So I was...
by Chatsworth Consulting Group | Mar 10, 2020 | Communication
“Most communication resembles a Ping-Pong game in which people are merely preparing to slam their next point across; but pausing to understand differing points of view and associated feelings can turn apparent opponents into true members of the same team.” ~Cliff...
