Speak up – people want to hear what you have to say
In my coaching practice, I have worked with many clients who hear feedback from their boss, peers, and even their staff that they need to speak up more often. Almost always, these are leaders who are highly regarded and considered smart and technically proficient in...
Five ways to make your email time more effective
It’s been happening more and more. I get email responses from clients, from colleagues, from friends, and it’s clear that they haven’t actually read the email they’re responding to. They don’t answer the questions I’ve asked. They...
How to make criticism charming
“Anyone can be accurate and even profound, but it is hard work to make a criticism charming.” ~H.L. Mencken If the primary goal of feedback is to help, and motivate, someone to change their behavior, it seems to me that the secondary goal of feedback is to...
Does intention even matter?
Whenever we teach communication skills, we talk about the importance of intention. One of the first things you see on our website – “Be intentional.” Obviously, we think that intention is everything. But, in some ways, it’s also nothing. It is...
Are you a talk-thinker or a quiet-thinker?
An acquaintance of mine, we’ll call her Dana, is starting a new business venture with a friend of hers. “We are trying to figure each other out,” Dana said. “We have known each other for a long time but not in a business sense. We are just...
When I remember that everything I say can easily be misunderstood or misinterpreted, it helps me to slow down and get a bit clearer, or at least check for agreement and understanding in the conversation. https://bit.ly/46nzeXY?utm_source=twitter&utm_medium=social&utm_content=ap_rsrx1e76l5
#thoughtfulleaders #leadership
When I stop and remember Karl Popper’s quote, it always gives me pause. I generally think I’m being so clear when I speak, and I can get annoyed when what I’ve said is misinterpreted. But, again, the problem may very well lie within me. https://bit.ly/46nzeXY?utm_source=twitter&utm_medium=social&utm_content=ap_ujsgb0qvj6