by Chatsworth Consulting Group | Jul 5, 2022 | Communication
“When people talk, listen completely.” ~Ernest Hemingway Have you ever been in the midst of a conversation with someone, only to realize you have no idea what they’ve just been saying to you? Have you ever acted on something you discussed with...
by Lisa Kohn | Jun 2, 2022 | Communication
We partner with clients to help their leadership teams have strategic (and necessary) conversations – the conversations they all know they need to have, and the conversations they all seem to be unable to have. Because there’s usually that “elephant...
by Chatsworth Consulting Group | Mar 29, 2022 | Communication
“Life is really simple, but we insist on making it complicated.” ~Confucius As an Executive Coach, I get the opportunity and privilege to witness effective – and ineffective – communication. Clients often ask us to observe them in...
by Chatsworth Consulting Group | Nov 30, 2021 | Communication
“Genuine listening means suspending memory, desire and judgment – and, for a moment at least, existing for the other person.” ~Michael P. Nichols The other day I was ‘listening’ to my colleague. We were in the midst of a heated discussion, and it was her...
by Chatsworth Consulting Group | Nov 9, 2021 | Communication
“Anyone can be accurate and even profound, but it is hard work to make a criticism charming.” ~H.L. Mencken If the primary goal of feedback is to help, and motivate, someone to change their behavior, it seems to me that the secondary goal of feedback is to...
by Robyn McLeod | Oct 21, 2021 | Communication
“I tell my team all the time how great they are,” one leader recently told me. Yet, I knew from conversations with her team members that they felt their leader did not see them as competent and did not trust them with high-level work. While she said how...
