Eight ways to avoid blowing up at work

Eight ways to avoid blowing up at work

On a recent train ride my husband struck up a conversation with a fellow passenger who was a banker. They talked about the work they do and their families. When my husband mentioned that I am an executive coach the banker smiled and said, “I had a coach last...
Why is communicating so dang hard?

Why is communicating so dang hard?

‘Tis the season of happy and merry and peace on earth. Yet it also seems to be the season of frustration and strained relationships and short fuses, at least sometimes. Why is that? We could easily write about overwhelm and overcommitment and over-doing, which are...
Are you truly listening?

Are you truly listening?

“Genuine listening means suspending memory, desire and judgment – and, for a moment at least, existing for the other person.” ~Michael P. Nichols The other day I was ‘listening’ to my colleague. We were in the midst of a heated discussion, and it was her...