by Chatsworth Consulting Group | Dec 22, 2020 | Communication
“I have come to believe…that what is most important to me must be spoken, made verbal and shared, even at the risk of having it bruised or misunderstood.” ~Audre Lorde I will often be in a session with a coaching client and they will share with me something that is...
by Chatsworth Consulting Group | Dec 8, 2020 | Communication
“Hear the other side.” ~St. Augustine The other day we were leading a program on Change Management and one of the participants described listening, and the errors that occur in listening, brilliantly. “I’m either thinking through what I’m going to say in response,” he...
by Robyn McLeod | Nov 19, 2020 | Communication
There are a couple of people in my life who like to complain – a lot. I won’t name names but, suffice it to say, they are people whom I care about and I want to be there for them. The constant complaining is a problem though. It’s so bad at times that I can put my...
by Robyn McLeod | Oct 22, 2020 | Communication
In my town there is a drawbridge that is often under repair. When it is being worked on and the spans are in the upright position, is the bridge open or is it closed? Some people will say it’s open because they see the spans up and open for boats to go through. Others...
by Chatsworth Consulting Group | Sep 29, 2020 | Communication
“Most people do not listen with the intent to understand; they listen with the intent to reply.” ~Stephen Covey No matter what topic we’re brought in to teach when we’re with a client, we nearly always end up talking about communication. It could be authentic...
by Lisa Kohn | Jul 30, 2020 | Communication
I think it’s something we all have in common. There are simply some conversations we don’t want to or don’t know how to have, and so we either avoid the conversations (or the person/people we should be having the conversations with), plunge into the conversations...
