by Robyn McLeod | Jun 10, 2021 | Communication
In my coaching practice, I have worked with many clients who hear feedback from their boss, peers, and even their staff that they need to speak up more often. Almost always, these are leaders who are highly regarded and considered smart and technically proficient in...
by Robyn McLeod | May 20, 2021 | Communication
Recently I had dinner with a friend that I had not seen in years and we had a lot of catching up to do. He shared with me some of his challenges and wins on the work front and I was struck by one story, in particular, that echoed circumstances that I have heard from...
by Chatsworth Consulting Group | Apr 27, 2021 | Communication
“I know you believe you understand what you think I said, but I’m not sure you realize, that what you heard, isn’t what I meant.” ~Unknown This is one of my favorite quotes, even though I don’t know where it’s from. It captures the futility of communication better...
by Chatsworth Consulting Group | Dec 22, 2020 | Communication
“I have come to believe…that what is most important to me must be spoken, made verbal and shared, even at the risk of having it bruised or misunderstood.” ~Audre Lorde I will often be in a session with a coaching client and they will share with me something that is...
by Chatsworth Consulting Group | Dec 8, 2020 | Communication
“Hear the other side.” ~St. Augustine The other day we were leading a program on Change Management and one of the participants described listening, and the errors that occur in listening, brilliantly. “I’m either thinking through what I’m going to say in response,” he...
by Robyn McLeod | Nov 19, 2020 | Communication
There are a couple of people in my life who like to complain – a lot. I won’t name names but, suffice it to say, they are people whom I care about and I want to be there for them. The constant complaining is a problem though. It’s so bad at times that I can put my...
