Caution: Don’t ask if you won’t act

Caution: Don’t ask if you won’t act

The phrase, “Feedback is a gift,” is so true. Without it, many of us would walk around completely clueless about what our true strengths are, what we suck at, and what impact our behaviors are having on other people. And without feedback, we may not be able to make...
Our brains are built for bias and how to overcome it

Our brains are built for bias and how to overcome it

A few years ago, I was observing a meeting that one of my clients was having with his direct report. I listened to their conversation, heard the direct report share a seemingly simple story of the way he had handled an issue, and watched my client react with anger…to...
How not to get what you expect

How not to get what you expect

“Look for strength in people, not weakness; for good, not evil. Most of us find what we search for.” ~Wilbur J. Chapman I’ve heard it said many times, “You get what you look for.” I’ve offered this to clients (and friends and family). I’ve noticed it in my own life....
You don’t have to be an extrovert to be a leader

You don’t have to be an extrovert to be a leader

Recently many of my clients have been introverts. I can tell because, as they share with me that they need to speak up in meetings more, that they need to get their voice in the fray, they then invariably say something like, “But all those people are just talking...
Got enlightenment?

Got enlightenment?

“Knowing others is wisdom, knowing yourself is enlightenment.” ~Lao Tzu My daughter yelled at me the other day. “You never told me that ‘awareness is the first step’ is from AA!” she said. “I say that all the time, because you’ve said it to me, but you never told me...