Is your star performer a bucket-kicker?

Is your star performer a bucket-kicker?

My mother-in-law had a saying about people who could be really great and then would do something that totally negated the good that they did. “He’s like a cow that gives a good bucket of milk – and then kicks it over,” she would say. I dubbed...
How to handle in-fighting on your team

How to handle in-fighting on your team

When I resigned my job as a general manager, the hardest part was leaving a great team of people who exceeded their goals and worked well together. But it was not always that way. When I took on the role, I quickly learned that the managers who reported to me were far...