Strategic Communications & Thinking

Enhanced management and interpersonal communication for increased results

How is information shared within your organization?

Do your employees know what they need to know in order to effectively do their jobs?

How well do individuals and departments communicate with each other?

Our leadership development consulting and executive coaching experience has proven that most issues are essentially about communication. If a person or organization knows how to clearly gather and share information, if they have the necessary business communication skills, they are more likely to be successful.

Effective communication at the interpersonal level requires focus and strength in five areas. At the heart of effective communication is a strong, productive relationship. This relationship is surrounded and supported by three personal guiding principles – clear intentions, broadened perspective, and accepted responsibility. And these all exist in an environment of true authenticity. This is our Strong Communication model.

Successful communication at the organization level is based on clear planning and careful implementation. We stress the importance of “overcommunication” to our clients. We support our clients in sharing with their staff “what they know, what they don’t know, when they’ll know what they don’t know, what they can’t share and why…”

Basically we advise leaders to share as much information as they can and more than they think they need to with their staff. Too often, leaders err on the side of withholding information that is of interest and import to employees, operating in a broad “need to know” basis.

Based on the Strong Communication model and our theory of “overcommunication” we offer Strategic Communication and Thinking consultation, leadership training, and executive coaching that allows organizations and individuals to identify and hone their business and interpersonal communication skills.

Possible consulting and coaching focus areas
Our Strategic Communication and Thinking consulting and executive coaching work is tailored to the needs of our clients. These projects can include:

Vision and strategy development
Communications effectiveness assessment
Organizational effectiveness assessment
Communications planning
Interviews and focus groups
Executive and individual coaching for improved communication
Group and team coaching for effective communication
Executive coaching to maintain focus on vision and strategy

Custom-designed programs
We custom-design programs to specifically fit our clients’ needs and situations. Some of the areas we cover are:

Leadership training and coaching
Management training and skills
Team building and team roles
Presentation skills
Conflict resolution
Effective corporate communication
Organizational communication
Business and management communication
Interpersonal communication

Possible training program components
Our strategic communication programs are tailored to the needs of our clients. Program options can include:

Program duration: 1-5 sessions (half-day or full-day)

Target audiences:

All staff
Work or project teams
Succession candidates
Fast track or high-potential managers/leaders
New or newly promoted managers/leaders
Transitioning managers/leaders
Executives with identified developmental needs

Program component options include:

Topics selected and customized to the specifics of an organization and/or target audience.
Indoor and outdoor experiential exercises, when and where appropriate
Group coaching or related individual coaching
Customized case studies that highlight the issues covered during sessions
Feedback and behavioral assessments, with related training and consultation

For more information on how to utilize today’s leadership development consulting and executive coaching for tomorrow’s leaders,
please email info@chatsworthconsulting.com or call us at 877-405-7288.

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“I confess I have always been simultaneously intrigued and repelled by trainers, executive coaches and those of that stripe. Over the years I have found the experience contrived and odd, like a trip through Willy Wonka’s factory; and while I found myself entertained I was not in any way materially improved by the interaction.

I am thankful and privileged to say that these biases and preconceptions have been retired thanks to my dealings over several years with Chatsworth Consulting Group.

In both classroom and one-on-one coaching settings, Lisa and Robyn strike an appropriate balance between positive and practical. They and their associates are well prepared, resource-rich, and understand the need for ROI. Our Sales Leadership training program was balanced and integrated with both group and individual elements. I have, numerous times since completing the program, gone back to reference and review material we covered. More important, I have used the learning and information from Chatsworth Consulting Group – along with some well-placed follow-up coaching – to positively impact life outside of work, which benefits my work agenda, and so on. I am especially appreciative of Lisa’s wisdom and her practical application of real-world expertise with creativity and insight. I always end with multiple options, no matter how few I arrived with.

If that sounds Willy Wonka-ish, so be it. Like Charlie, I’m enriched by the relationship.”

David Gittelman, Director of Marketing
Reliance Standard Life Insurance

Downloadable Article:

"Effective Feedback is a Gift."
Feedback is often dreaded and definitely misunderstood; yet there are basic rules that can make feedback more likely to yield the results you want.

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