Strategic Communications & Thinking

How is information shared within your organization?

Our consulting and coaching experience has proven that most issues are essentially about communication. If a person or organization knows how to clearly gather and share information, they are more likely to be effective.

Successful communication at the interpersonal level requires focus and strength in five areas. At the heart of effective communication is a strong, productive relationship. This relationship is surrounded and supported by three personal guiding principles – clear intentions, broadened perspective, and accepted responsibility. And these all exist in an environment of true authenticity. This is our Strong Communication model.

Successful communication at the organization level is based on clear planning and careful implementation. We stress the importance of “overcommunication” to our clients. We support our clients in sharing with their staff “what they know, what they don’t know, when they’ll know what they don’t know, what they can’t share and why…”

Basically we advise leaders to share as much information as they can and more than they think they need to with their staff. Too often, leaders err on the side of withholding information that is of interest and import to employees, operating in a broad “need to know” basis.

Based on the Strong Communication model and our theory of “overcommunication” we offer Strategic Communication and Planning consultation, training, and coaching that allows organizations and individuals to identify and hone their communication skills.

Possible consulting and coaching focus areas
Our Strategic Communication and Thinking consulting and coaching work is tailored to the needs of our clients. These projects can include:

• Vision and strategy development
• Communications effectiveness assessment
• Organizational effectiveness assessment
• Communications planning
• Interviews and focus groups
• Executive and individual coaching for improved communication
• Group and team coaching for effective communication
• Executive coaching to maintain focus on vision and strategy

Possible training program components
Our strategic communication programs are tailored to the needs of our clients. Program options can include:

Program duration: 1- 5 sessions (half-day or full-day)

Target audiences:

• All staff
• Work or project teams
• Succession candidates
• Fast track or high-potential managers/leaders
• New or newly promoted managers/leaders
• Transitioning managers/leaders
• Executives with identified developmental needs

Program component options include:

1. Topics selected and customized to the specifics of an organization and/or target audience.
2. Indoor and outdoor experiential exercises, when and where appropriate
3. Group coaching or related individual coaching
4. Customized case studies that highlight the issues covered during sessions.
5. Feedback and behavioral assessments, with related training and consultation, selected from the following menu of choices such as:

• DiSC® and Myers Briggs Type Indicator – provides personalized feedback on preferred behavior approaches, insight into the behavior of others, and suggestions for tailoring behavior to others.
• Personal Listening Profile® – identifies individual approaches to listening and helps people develop adaptive listening strategies for more productive communication.