The Thoughtful Leaders™ Blog
Posted by Chatsworth Consulting Group on April 8, 2013

“If we did all the things we are capable of doing, we would literally astound ourselves.” Thomas A. Edison
There’s a theme running through nearly all of my coaching relationships right now. Nearly every client is, in some way, owning how spectacular they are – what great leaders, how much they have to contribute, how successfully they can manage their teams, the contributions they’re making at work and in their lives. It’s amazing to witness.
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Posted by Robyn McLeod on March 28, 2013
I am a big proponent of 360-degree feedback – gathering the perspectives of your direct reports and staff, your peers, and your higher-ups to become more aware of how your behaviors, attitudes, and actions impact those around you. My own experience with receiving 360 feedback helped me to appreciate the value of this process and revealed that some of the very things that were my strengths were also the things that were getting in my way of being more effective.
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Posted by Chatsworth Consulting Group on March 11, 2013

“Expect nothing. Live frugally on surprise.” Alice Walker
Years ago I read an article. They asked couples who were married for longer periods of time to share their secrets for success. “Lowered expectations” was the most common response.
I can’t say I always like the idea of lowering my expectations. I believe (and teach) that clarifying and sharing mutual expectations is a first step to effectively communicating and working (and living) with others. That being said, there’s something in what the long-time married couples shared, and what Alice Walker’s quote highlights.
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Posted by Lisa Kohn on March 7, 2013
I went for a run this morning. It was tough. I’m not sure why. I haven’t been running all that often – I never actually run all that often – but I have been running. But today my three miles were challenging.
As I kept my legs moving, I reflected back to when I first started running. Or started running this time. I had jogged at times for exercise, mostly in college, and then determined that I hated it. It hurt and I hurt while doing it. And then my daughter became a varsity runner for her high school, and I decided that I wanted to be able to run with her, so I determined to try again. And I did. I started running and it was hard. But I didn’t hate it and I was able to run with her (albeit much slower than her). So I kept going and it became somewhat of a skill. Or at least an exercise choice.
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Posted by Robyn McLeod on February 14, 2013
Recently I was running on one of my favorite trails, maintaining a great pace. There are a few short stairs on the trail and as I approached the first of stairs I said to myself, “Be careful on the stairs and don’t trip. Watch your footing, Robyn.” Of course, you know what happened. I tripped, took a hard fall, and banged up my knee and elbow. “How stupid can you be?” I thought. “I warned you,” said my inner critic. “I said, ‘don’t trip,’ yet that’s exactly what you did!”
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Posted by Chatsworth Consulting Group on February 11, 2013

“The key to leadership is influence not authority.” Kenneth Blanchard
There is a leadership fact that I always share with clients. The higher up the food chain you go in an organization, the more your job is not about doing specific tasks. In fact, at times it’s not about “doing” anything. It’s about influencing. Influence is the key to getting things done, getting your ideas across, and honestly, getting ahead.
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Posted by Lisa Kohn on January 24, 2013
Feedback is something we all hate to do. I teach this stuff and yet I sometimes cringe at having to deliver constructive feedback (we consultants and coaches call it “constructive” or “developmental” instead of “negative”), and I can forget to offer positive feedback, appreciation, and praise. But feedback is essential, because without it how can anyone know what they should keep doing because it’s working, and what they should stop doing or change immediately before it causes real problems. The question is, how do you give feedback, and how can you possibly be Zen about it?
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Posted by Robyn McLeod on December 20, 2012
First managerial roles can be so exciting and so challenging. Most of us are thrown into jobs managing others because we were really great at doing the job at hand – without any direct reports. Suddenly we are given the management reins and expected to smoothly and effectively lead a team of people to great results and even greater success.
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Posted by Chatsworth Consulting Group on November 12, 2012

“The mind is not a vessel to be filled, but a fire to be ignited.” Plutarch
So often we are asked, “How can I get my people to learn these skills and to do things the way I need them done?” We are brought into organizations to teach management or leadership skills, or various other professional development topics. We are hired by HR professionals, business leaders, division heads, team managers – all with the initial quest to download essential information to their various audiences.
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Posted by Kyle Lagunas on November 7, 2012
Why is the process of finding a leader–whether to backfill someone or to fill a new role–often treated as an isolated event rather than an ongoing process? With the cost per hire only rising, why do so few organizations have a process for identifying and cultivating leaders within their existing talent pool?
Neil Nicoll, President and CEO of YMCA warned us in Finding Leaders for America’s Nonprofits: Commentaries that, “Until [we] become much more intentional about development of internal talent, we are doomed to an ever-growing leadership deficit.” That was three years ago.
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Lisa, this is just too funny. I wrote almost the opposite perspective today. I am adding the link to your post now. That’s what makes this so much fun!
Hi Karin – I saw your post (and loved your post) and thought the same thing. I actually believe both to be true. There are times when I need to lower my expectations so as not to get disappointed when I don’t get certain outcomes I’m perhaps clinging to, and times when I need to raise my expectations so that I get at least that. In my mind, like most things, a balance!
If the goal is to get along with someone with whom you explicitly trust and have no specific requirements for “better”, then of course this attitude is natural and healthy – but if there’s a goal (particularly a goal that’s a stretch) having expectations is important. To me leadership is about establishing meaningful “stretch goals” and holding people to these.
Thanks for your thoughts John. I agree with you – and think (as is often true) a balance is best. Plus the ability to move back and forth between approaches. Leadership is about establishing “stretch goals” and holding (and helping) people to these. And I believe it is also about realizing when the expectations I may hold for someone else may be unrealistic (given their present circumstances), or based on my biases, or setting me up to become frustrated and annoyed. If I enter into these tough emotions, I can no longer best support and hold them to goals, I’m just annoyed. So how do I balance between letting go of expectations that are potentially hurting me, the relationship, and results, and holding to expectations so that people can rise to their best selves. What do you think? I find it fascinating.