by Robyn McLeod | Mar 14, 2024 | Communication
On a recent train ride my husband struck up a conversation with a fellow passenger who was a banker. They talked about the work they do and their families. When my husband mentioned that I am an executive coach the banker smiled and said, “I had a coach last...
by Lisa Kohn | Jan 25, 2024 | Communication
It’s been happening more and more. I get email responses from clients, from colleagues, from friends, and it’s clear that they haven’t actually read the email they’re responding to. They don’t answer the questions I’ve asked. They...
by Lisa Kohn | Dec 21, 2023 | Communication
‘Tis the season of happy and merry and peace on earth. Yet it also seems to be the season of frustration and strained relationships and short fuses, at least sometimes. Why is that? We could easily write about overwhelm and overcommitment and over-doing, which are...
by Chatsworth Consulting Group | Oct 17, 2023 | Communication
“Genuine listening means suspending memory, desire and judgment – and, for a moment at least, existing for the other person.” ~Michael P. Nichols The other day I was ‘listening’ to my colleague. We were in the midst of a heated discussion, and it was her...
by Chatsworth Consulting Group | Sep 26, 2023 | Communication
“It is impossible to speak in such a way that you cannot be misunderstood.” ~Karl Popper “But I clearly told them what I needed from them,” my client said the other day. “I can’t believe they didn’t listen.” How often have you heard someone share something like this...
by Robyn McLeod | Sep 14, 2023 | Communication
In my coaching practice, I have worked with many clients who hear feedback from their boss, peers, and even their staff that they need to speak up more often. Almost always, these are leaders who are highly regarded and considered smart and technically proficient in...